Effective January 1, 2017
These general conditions of sale are exclusively intended to govern the contractual relations of online sales on the coccivelos.bike site between:
COCCI VELOS, Personal trader’s business, 520 637 760 00015 RCS Bordeaux, with registered office at 47, Avenue de Lattre de Tassigny, 33470 GUJAN-MESTRAS; represented by M Vincent HAUSSEGUY – 05 56 54 17 36 – firstname.lastname@example.org; hereinafter referred to as “The Company”, and any natural or legal person ordering one or more products on these sites, hereinafter referred to as “The Customer”.
The purpose of the coccivelos.bike site is to sell online, remotely, to the public, part of the products and services sold by the Company. These sites are accessible 24 hours a day, 7 days a week; subject to any maintenance operation implemented in particular by the Company to guarantee their operation.
It is specified that these general conditions of sale written with regard to articles L. 113-3 of the Consumer Code and L. 441-6 of the Commercial Code.
The purpose of these general conditions is to define the terms of distance selling between the Company and the Customer. The latter has the option of printing the said general conditions of sale using in particular the “right click” and “print” on his internet browser, by copying them, or by any other means at his convenience.
The Customer acknowledges having the legal capacity to conclude this contract according to the regulations in force in his country of belonging. The Customer acknowledges placing an order as a consumer, in his own name or on behalf of his company, excluding any commercial use or resale of the products offered by the Company.
The Customer acknowledges that he is aware of and expressly accepts these general conditions of sale when he places an order on the Site. This acceptance is given during the validation of any order, with express confirmation by email addressed to the Customer, recalling the General conditions of sale and delivery related to orders on the site.
The Company reserves the right to modify, adapt or correct these General Conditions of Sale at any time. It is specified the General conditions of sale applied to Customer orders will be those in force on the effective date of the order.
The prices indicated on the Site are valid only for any order placed online. The prices indicated on the site are in euros inclusive of VAT (all taxes included). They take into account the VAT applicable on the day of the order and do not include shipping costs, the terms of which are specified before any validation of the order.
Orders can be paid online using the following payment methods: bank card, bank transfer, check, Paypal account. The full amount of the order is to be paid in order to validate the order. In the event of payment by bank transfer or check, it is specified that the validation of the order takes place only after reception and effective collection of the payment.
In order to secure banking transactions, it is specified that the Company uses a secure payment module set up by Paypal. For any clarification on the guarantees offered by this payment method, the Customer is invited to consult directly online the conditions relating to Paypal, on their website https://www.paypal.com/fr/home or else at their service customers, reachable on 0800 942 890 or +353 1 436 9005 or by contact form with their services https://www.paypal.com/fr/webapps/helpcenter/helphub/home/.
It is specified that the services linked to Paypal are completely independent of the Company and that the latter cannot be held responsible for any dispute in this regard.
In store, the accepted means of payment are the Bank Card and Cash.
In order to be able to order on the Site, in addition to the restrictions previously set relating to the legal capacity of the Customer, the latter is invited to transmit via the order form any data relating to his identity: civility, name, first name, date of birth, exact delivery address, contact email address and telephone number).
The Customer undertakes to provide the Company with true and sincere information and to inform the Company of any change concerning them. The Customer acknowledges that the accuracy of this information is essential for taking into account the Customer’s order.
The Customer’s consent to the order is deemed to be collected by the transmission of data, validation of the order (1st click) as well as verification of the order summary (2nd click) and validation of payment via the required payment method (3rd click).
The validation and acceptance of the order by the Company are deemed to have been acquired by immediately sending an electronic confirmation of validation to the attention of the Customer, including in particular the essential characteristics of the products or services ordered, the price including tax. , the means of payment used, the delivery details.
After validation of the order by the Company, the delivery time is that indicated on each product sheet for home delivery, except Saturday, Sunday and holidays, unless a longer time period expressly specified on the article concerned, in particular in the case bulky items to be delivered by carrier.
The delivery costs are expressly indicated under each article and in the order summary for the attention of the Customer. It is up to the Customer to check, upon receipt of delivery, the good condition of the package and to refuse any damaged package. Otherwise, no subsequent complaint will be taken into account.
In the event of late delivery, after receipt of the confirmation of shipment by email, the Customer is invited to contact the Company as soon as possible by email at email@example.com.
When the Customer fulfills all the conditions required by law in order to benefit from the status of consumer, the latter has, with regard to article L. 121-21 of the Consumer Code, a withdrawal period of 14 days from delivery.
This right of withdrawal can be exercised from the validation of the order and must be expressed by the Cocci Vélos withdrawal slip sent to the Customer, or failing this, by a written declaration devoid of any ambiguity addressed to the Company by the Customer, specifying the references, date and amount of the order concerned.
In the event of withdrawal under the conditions provided by law, it is up to the Customer to return the product or products concerned to the Company; the return costs remaining payable by the Customer. You will find the withdrawal slip on this link.
In accordance with the law n ° 78-17 of January 6, 1978 relating to Data processing, the Files and the Freedoms as modified by the law n ° 2004-801 of August 6, 2004, any Customer has a right of access , modification, rectification and deletion of personal data concerning him. He may also, for legitimate reasons, oppose the processing of data concerning him.
If he wishes to exercise this right and obtain communication of information concerning him, the Client is invited to contact the Company at the address firstname.lastname@example.org or by mail to COCCI VELOS, 47, Avenue de Lattre de Tassigny, 33470 GUJAN- MESTRAS.
These general conditions of sale are subject to French law.
In the event of a dispute, the Customer is invited to contact the Company beforehand, by any means of communication, in order to resolve the dispute amicably.
In the absence of an amicable agreement, the dispute will be submitted to the competent French courts.